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Developing Model of Performance Measurement in Social Organization

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Relation http://repository.ubaya.ac.id/494/
 
Title Developing Model of Performance Measurement in Social Organization
 
Creator Mardiono, Lisa
 
Subject T Technology (General)
 
Description Social organizationis the enterprise that priorities the organization as the enterprising entity rather than the individual entrepreneur. Social organization owned by the private or not for profit sectors. As a consequence of the emphasis on the organization versus the individual
entrepreneur, the performance measurement systems have potentially over emphasized the role of the stakeholder, versus creating a mechanism for looking at financial performance. This paper presents a knowledge-based framework for designing the performance of NPO using a model based on Malcolm Baldrige National Quality Award (MBNQA) criteria and
Social Enterprise Balanced Scorecard (SEBC) approach. The purpose is capturing both the benefits and consequences of those models by integrating their perspectives and categories into a comprehensive model. Using this comprehensive model, hopefully social organization
could easily deploy their strategies into indicator criteria and measure its in order to encourage social organization get best achievement.
 
Date 2009-08-03
 
Type Conference or Workshop Item
PeerReviewed
 
Format application/pdf
 
Language en
 
Identifier /494/1/Lisa%20Mardiono_Developing%20Model%20of%20Performance%20Measurement_2009.pdf
Mardiono, Lisa (2009) Developing Model of Performance Measurement in Social Organization. In: The 11th International Conference on QiR (Quality in Research), 3 Agust 2009, Faculty of Engineering, University of Indonesia.