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Sistem Pendukung Keputusan Penilaian Kinerja Terhadap Pelayanan Operasional Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya

Repositori Universitas Dinamika

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Relation http://repository.dinamika.ac.id/id/eprint/366/
 
Title Sistem Pendukung Keputusan Penilaian Kinerja Terhadap Pelayanan Operasional Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya
 
Creator Febrihandini, Wulan
Utama, I Gede Arya
 
Subject 650 Management & auxiliary services
 
Description Decision support system for operational performance in Pelabuhan Indonesia III PERSERO needs to be done to give good and high quality services for public interest. Decision maker can use operational performance appraisal value to make decision. In this research found the score of operational performance results is bad only 1.8 score, from this result comes to suggestion: proposed to sailing agent that gang need to added per ship to increase loading and unloading, service recording on post more accurate than before, no missing performance unreported, proposed to sailing agent and loading company in order to increase using shift.
 
Date 2007-08-22
 
Type Conference or Workshop Item
PeerReviewed
 
Format text
 
Language en
 
Identifier http://repository.dinamika.ac.id/id/eprint/366/1/2007-V-1.pdf
Febrihandini, Wulan and Utama, I Gede Arya (2007) Sistem Pendukung Keputusan Penilaian Kinerja Terhadap Pelayanan Operasional Pelabuhan Indonesia III Cabang Tanjung Perak Surabaya. In: Seminar Nasional Sistem & Teknologi Informasi (SNASTI) 2007, 22 Agustus 2007, Surabaya.